The 5th XPatient Barcelona Congress has endorsed a cultural shift in the care model encompassing the entire healthcare ecosystem to empower patients and caregivers and enhance their experience against the backdrop of the Covid-19 crisis.

Organised by the Eurecat technology centre, Hospital Clínic de Barcelona and the TIC Salut Social Foundation with the support of the XPA Barcelona (Patient Experience) community of practice, this week the XPatient Barcelona Congress brought together patients, carers, technologists, healthcare professionals, managers and businesses.

“The Congress is a great boost to tackle this crisis and any others which may come along”, commented Felip Miralles, Eurecat’s Director of eHealth. “It’s about recognising that there are many things we need to improve and that this cultural shift is essential at all levels, but especially in decision-making bodies, and should enable far-reaching change in healthcare”.